Privacy & Terms

1 Information We Collect

1.1 Personal Information

When you register, list properties, or use our services, we may collect:

• Full name, email address, and phone number
• Business information (for agents and agencies)
• Government-issued ID for identity verification
• Payment information (bank account details, BVN for verified agents)
• Property ownership documents and CAC registration (for agencies)

1.2 Property Information

For property listings, we collect:

• Property addresses, descriptions, and images
• Pricing information and terms of sale/lease
• Property features, amenities, and specifications
• Land documents and property verification records

1.3 Usage Data

We automatically collect:

• IP addresses, browser type, and device information
• Pages viewed, search queries, and time spent on the Platform
• Interaction data (properties viewed, saved, compared)
• Cookies and similar tracking technologies
• Approximate location data derived from IP address (city/state level only)

2 How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Platform services
• Facilitate property listings, searches, and transactions
• Verify user identities and prevent fraud
• Process payments and manage subscriptions
• Send notifications about listings, messages, and account activity
• Conduct market analysis and provide property price predictions
• Personalise your experience and show relevant properties
• Comply with legal obligations and enforce our Terms
• Communicate with you about services, updates, and promotional offers

3 Data Sharing and Disclosure

We may share your information with:

4 Data Protection & NDPR Compliance

Estate Web is committed to complying with the Nigeria Data Protection Regulation (NDPR) 2019 and the Nigeria Data Protection Act (NDPA) 2023. We implement data protection principles including:

• Obtaining your consent before collecting personal data
• Using data only for lawful, specified, and legitimate purposes
• Implementing reasonable technical and organisational security measures
• Allowing you to access, correct, or delete your personal data
• Reporting data breaches to the Nigeria Data Protection Bureau (NDPB) and affected users within 72 hours when required by law
• Processing data transparently and minimising collection to what is necessary

5 Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing for marketing purposes
• Withdraw consent at any time
• Lodge a complaint with the Nigeria Data Protection Bureau

6 Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Property listing data may be archived for market analysis purposes.

When your account is deleted, we will remove your personal data within 30 days, except where we are required to retain it by law.

7 Security Measures

We implement industry-standard security measures including:

8 Cookies Policy

We use cookies and similar tracking technologies to improve your experience on Estate Web. A cookie is a small text file stored on your device when you visit our Platform.

You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

1 Acceptance of Terms

By creating an account, listing properties, or using any service on Estate Web, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Platform on behalf of a company or entity, you represent that you have authority to bind that entity.

2 User Accounts & Registration

2.1 Eligibility

You must be at least 18 years old to use Estate Web. By registering, you confirm that all information provided is accurate and complete.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must immediately notify us of any unauthorised access. You are liable for all activities under your account.

2.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose security risks.

3 Property Listings & Content

3.1 Listing Requirements

All property listings must:

• Be accurate, truthful, and not misleading
• Contain genuine property information and recent, unaltered images
• Comply with Nigerian property and advertising laws
• Not infringe on third-party intellectual property rights
• Include valid contact information for enquiries
• Represent properties that are actually available for sale, rent, or lease
• Be updated or removed within 48 hours if the property is sold, rented, or no longer available

3.2 Prohibited Listings

You may NOT list:

• Properties you do not own or have authorisation to list
• Fake, duplicate, or fraudulent properties
• 'Stale' listings — properties already sold, rented, or no longer available
• Properties with disputed ownership, pending litigation, or 'Omo Onile' conflicts
• Properties under government acquisition or with unresolved title issues
• Content containing hate speech, violence, or promotion of illegal activities
• Properties that violate zoning or land use regulations
• Images or descriptions copied from other websites without permission

3.3 Content Ownership & Licence

You retain ownership of content you upload. By posting on Estate Web, you grant us a worldwide, non-exclusive, royalty-free licence to use, display, reproduce, and distribute your content for operating and promoting our Platform.

3.4 Content Removal

We reserve the right to remove, edit, or refuse any listing or content that violates these Terms, without prior notice or liability.

4 User Conduct & Prohibited Activities

You agree NOT to:

• Impersonate others or provide false information
• Use the Platform for fraudulent, illegal, or unauthorised purposes
• Scrape, harvest, or collect user data without permission
• Interfere with or disrupt Platform security or functionality
• Upload viruses, malware, or malicious code
• Harass, abuse, or threaten other users
• Attempt to bypass any security or access control measures
• Use automated tools (bots, scripts) without authorisation
• Manipulate property prices or engage in price-fixing
• Solicit personal information from minors

5 Transactions & Payments

5.1 Third-Party Transactions

Estate Web is a listing platform. All property transactions occur directly between buyers/tenants and sellers/agents. We are not a party to these transactions and assume no responsibility for their completion, payment disputes, property condition, or legal compliance.

5.2 Platform Fees

We may charge fees for premium listings, featured placements, or subscriptions. All fees are non-refundable unless explicitly stated. Prices are subject to change with 30 days' notice.

5.3 Payment Processing

Payments are processed through third-party providers (Paystack, Flutterwave). We do not store your full payment card details. You agree to the payment processor's terms.

6 Disclaimers & Limitations of Liability

6.2 Verification Disclaimer

Verification services are LIMITED to confirming that an ID document appears genuine and that submitted documents are readable. Verification does not mean we confirm legal ownership, conduct title searches, or guarantee authority to sell or lease.

6.3 Third-Party Content

We are not responsible for content, actions, or omissions of third-party users, agents, or external websites linked from our Platform.

6.4 Limitation of Liability

To the maximum extent permitted by Nigerian law, Estate Web shall not be liable for financial losses from property transactions, fraud or disputes between users, property defects or title issues, data loss or security breaches, or indirect, consequential, or punitive damages.

7 Indemnification

You agree to indemnify, defend, and hold harmless Estate Web, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your property listings or content
• Your transactions with other users
• Your violation of any law or third-party rights

8 Intellectual Property

All Platform content, design, logos, trademarks, and software are owned by Estate Web or licensed to us. You may not copy, reproduce, distribute, or create derivative works without written permission.

9 Dispute Resolution & Arbitration

9.1 Informal Resolution

Before initiating legal action, you agree to contact us at contact@estatewebng.com to seek informal resolution.

9.2 Arbitration Agreement

Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration under the Arbitration and Conciliation Act (Nigeria), rather than in court. Arbitration shall be conducted in Lagos, Nigeria, in English.

9.3 Exceptions

Either party may seek injunctive relief in court for intellectual property violations or urgent matters.

10 Governing Law & Jurisdiction

These Terms are governed by the laws of the Federal Republic of Nigeria. Any legal action not subject to arbitration shall be brought exclusively in the courts of Lagos State, Nigeria.

11 Changes to Terms & Privacy Policy

We may update these Terms and Privacy Policy at any time. Material changes will be notified via email or Platform notice. Continued use after changes constitutes acceptance. If you disagree, you must stop using the Platform.

12 Termination

We may terminate or suspend your access immediately, without notice, for conduct violating these Terms or harmful to other users, us, or third parties. Upon termination, your right to use the Platform ceases.

13 Miscellaneous

14 Contact Information

For questions about these Terms or Privacy Policy, contact us at: